North Carolina, USA
Overview As the Digital Field Specialist, you are primarily responsible for the implementation, training, and operational support of MDI digital programs (e-commercer, loyalty, and digital coupons). Salary Level 9 Responsibilities Works closely with store owners and management to achieve budgeted sales goals for e-Commerce. Works closely with store management to maximize customer satisfaction and operational efficiencies (effective scheduling, productivity, POS systems, etc.) Provide retailer training on all MDI digital programs. Training may be in a classroom, online, or on site. Coordinates, supports, new store openings, Personal Shopper training, local marketing plans, sources new customers. Assists with migrating new MDI retailers with existing e-Commerce, loyalty, or digital coupons to the MDI digital programs. Provides extensive off hours support for new digital service installations as scheduled by the supervisor. Ensures desires shopper service levels are...