Canon USA Overland Park, KS, USA
Overview The Field Service Technician services and maintains Canon Solutions America supported, multi-functional equipment in accordance with Service and Parts Standards to achieve efficiency and a high level of customer satisfaction. Diagnoses mechanical and system issues using established procedures and performs basic customer network installs. Unresolved problems will be escalated in accordance with standard procedures. Responsibilities - Diagnoses mechanical and system issues, using established procedures for products on which you are certified. - Services and repairs designated equipment, as assigned, to Canon standards and specifications and are successful on those repairs with support as required. - Reports to manager product failure trends and serviceability issues with necessary supported documentation ensuring accurate information and record keeping. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/onsite repairs. - Properly...
Oct 22, 2020